Brand Voice
Enterprise+Keep every AI output on-brand
Why this matters
Define your organization's tone, preferred vocabulary, and custom instructions once. Every AI response automatically follows your brand guidelines -- no more off-brand outputs from team members using their own prompts.
How it works
Brand Voice is an organization-wide setting that injects your guidelines into every AI request. When active, the system prompt includes your tone preference, vocabulary rules, and custom instructions alongside the user's prompt.
Setting up Brand Voice
1. Go to Admin > Brand Voice.
2. Select a tone (professional, friendly, formal, casual, etc.).
3. Add preferred terms your brand uses.
4. Add avoided terms that are off-brand.
5. Write any custom instructions (e.g., "Always end emails with 'Best regards'").
6. Toggle Brand Voice to Active.
7. Save.
Vocabulary management
Add preferred terms (words the AI should use) and avoided terms (words it should never use). For example:
- Preferred: "customers" instead of "users"
- Avoided: "cheap" (use "affordable" instead)
The AI weaves these preferences into its responses naturally.
Ready to try brand voice?
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